Our Story

Store Design, Procurement and Consultation – Streamlined.
Michael Wolfe launched MSW’s Store Rollout Services in 2007 with a mission to transform how businesses are designed, built, and brought to life. Michael’s cross-function experience in electrical engineering, distribution, and manufacturing, led him to an opportunity to create a more seamless and efficient store rollout process. His passion for creating exceptional experiences along with a deep understanding of the complexities of store rollouts continue to set new standards for developing brands and their franchise communities.

Our History and Committment
Built on a design-focused foundation, MSW’s commitment to creating engaging, retail experiences and overcoming logistical challenges, sets us apart. Clients have come to expect more than just design solutions; they look to us to manage every detail of the store rollout. Whether it’s procurement, project management, or coordinating all the moving parts, we ensure that every project is completed on time and within budget. Since our inception, we have evolved into a comprehensive service provider, helping brands expand their footprint and revamp their existing stores. Today, MSW is a trusted partner for brands seeking to enhance their store experiences, from initial design concepts to grand openings.

Our Mission
Our mission is to provide seamless, efficient, and customized store rollout solutions that help brands expand and grow with confidence. We are committed to delivering on-time, on-budget projects that enhance brand presence, streamline operations, and minimize disruptions across multi-store rollouts, renovations, and new store rollouts.
Our Vision
Our vision is to be the leading partner for the brands and QSRs, providing scalable, efficient, and impactful store rollout solutions that ensure brand consistency across every location. We aim to redefine the store planning and implementation process through innovation, precision, and a customer-first approach, ensuring every project supports our clients’ long-term success and growth.
Our Values
We believe in delivering excellence in everything we do. Our core values of integrity, stewardship, and a sense of family drive us to exceed client expectations. We value long-term relationships built on trust, clear communication, and a dedication to consistently delivering high-quality, tailored services for every project.
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Our Team

Michael Wolfe, Founder/CEO
Michael Wolfe, the founder and visionary behind MSW Store Rollout Services, brings over 20 years of expertise in electrical engineering, distribution, and manufacturing. His deep knowledge and dedication to exemplary customer service inspired him to embark on his entrepreneurial journey in 2007. Under his leadership, MSW began as a design-focused business and evolved into a multi-faceted organization, expanding into procurement services in 2019. Michael’s academic background includes studying Electrical Engineering at The Ohio State University and Architecture at Zane State Community College, providing a strong foundation for the innovative solutions MSW delivers today. Beyond his professional endeavors, Michael is a proud father to his son, Henry, and an avid supporter of his soccer and national chess achievements. In his free time, Michael enjoys traveling, exercising, and giving back to the community through volunteer work. For nearly a decade, Michael has served as an Auxiliary Sergeant with the Ohio State Highway Patrol, dedicating his time to ensuring roadway safety across the state. His passion for service and commitment to excellence continue to drive MSW’s mission to provide top-tier solutions for clients across the retail and QSR industries.

Mike Lucke, Director of Business Development
Mike Lucke is a seasoned leader in supply chain and operations, bringing over a decade of expertise in driving global strategies and execution across procurement, manufacturing, and distribution. With a strong passion for Strategic Sourcing, Procurement Operations, Supplier Relationship Management, and Vendor Management, Mike excels at optimizing supply chain processes to ensure seamless end-to-end pipeline management and supply planning. Throughout his career, Mike has mastered the art of negotiation and strategic decision-making, consistently delivering value across diverse industries. His ability to mitigate risks while driving efficient supply chain strategies has positioned him as a trusted leader in the field. Outside of work, Mike channels his passion for soccer by coaching and even lacing up his boots to play. His dedication on and off the field reflects his drive to lead and inspire in every endeavor.

Tim Miller, Project Manager
Tim brings extensive experience in logistics, machining, and substation steel to his role as a Project Manager at MSW Store Rollout Services. Starting his career in logistics, inspired by his grandfather, Tim developed a strong foundation in supply chain management. He later worked as a machinist at Amsted Rail, contributing to special development projects and honing his technical skills. Tim’s transition into the substation steel industry allowed him to collaborate with utility companies and contractors across the U.S., deepening his understanding of large-scale project management and construction. At MSW, he thrives in the collaborative, family-oriented environment, using his diverse expertise to help franchises achieve their goals and grow their businesses. Outside of work, Tim is passionate about cars and enjoys hands-on projects in his spare time. He loves spending weekends camping, sitting around a bonfire, and embracing the great outdoors.

David Crites, Director of Design
David Crites is an experienced Project Manager specializing in MEP (Mechanical, Electrical, and Plumbing) Design, with a focus on delivering high-quality MEP services for retail, light commercial, healthcare, and housing projects. With over 20 years of experience in MEP design and project management, David has successfully managed and delivered projects on time, within scope, and to client specifications. David is highly proficient in AutoCAD, Revit, Microsoft Office applications, and various MEP design software. His strong communication and leadership skills foster collaborative relationships with both clients and colleagues, ensuring seamless project execution and consistently high client satisfaction. Throughout his career, David has continually updated his skills to stay ahead in the MEP field, helping him advance within the workforce and expand his expertise in MEP design and project management. Outside of work, David enjoys outdoor activities, vacationing with his family at Disney, and cruising around the Caribbean to explore new countries.

Angela McLaughlin, Project Coordinator
Angela D. McLaughlin serves as a Project Coordinator and Electrical Design Specialist at our firm, bringing over a decade of experience in MEP (Mechanical, Electrical, and Plumbing) design. Specializing in electrical systems, Angela has a deep proficiency in utilizing AutoCAD and Revit software to deliver efficient, precise, and innovative designs. Her strong communication skills foster collaborative relationships with both clients and colleagues, ensuring seamless project execution and client satisfaction. Outside of her professional work, Angela is passionate about illustration, 3D print design, and watercolor painting, allowing her to blend creativity with technical expertise in her personal and professional endeavors.

Chris Whisman, Project Coordinator
With an impressive 34 years of experience in mechanical and plumbing design, Chris Whisman is a true expert in the field. His career spans multiple industries, including 14 years in commercial design, where he specialized in critical projects like hospitals and schools, and 19 years in retail engineering, designing efficient, scalable systems for dynamic retail environments. Chris also has 1 year of process engineering experience, further showcasing his ability to adapt and excel in diverse engineering challenges. Beyond his technical expertise, Chris is a proud husband and father of four. When he’s not solving complex engineering puzzles, he enjoys spending time outdoors, fishing, and nurturing his garden. His dedication to precision and innovation is matched only by his commitment to family and his love for nature.

Geeta Acharya, Marketing Coordinator
Geeta is the Marketing Coordinator at MSW Store Rollout Services, where she plays a vital role in driving the company’s marketing efforts and building its brand. She develops and implements strategies across digital, social media, and traditional channels, ensuring consistent messaging and impactful campaigns. She also created engaging content, managing trade shows, and analyzing performance data to refine and optimize marketing initiatives. Outside of work, Geeta enjoys hands-on creative projects, such as designing custom t-shirt prints and making candles. She also loves traveling to new places and exploring new experiences.
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